General Manager - 3905

Jiffy Lube • New Haven, MI

4d

About The Position

The General Manager oversees daily operations for a single retail/automotive service location, ensuring efficiency, staff development, customer satisfaction, and overall profitability while adhering to company standards.

Requirements

• Valid U.S. driver’s license and authorization to work in the U.S.
• Minimum 1 year of retail service management experience with familiarity in KPIs, budgeting, and basic calculations.
• Ability to communicate clearly in English (written and verbal).
• Ability to use computers, online tools, and complete required documentation.
• Ability to stand for long periods, lift 50+ lbs., bend, reach, crawl, climb stairs, and work in enclosed or semi‑outdoor environments.
• High school diploma or equivalent.

Nice To Haves

• Strong customer service, communication, and attention to detail.
• Dependable leader committed to team development and safety compliance.
• Growth‑minded, willing to participate in ongoing training.
• Effective multitasker in a fast‑paced environment.

Responsibilities

• Open and close the store while maintaining a clean, organized environment.
• Hire, train, schedule, and manage staff performance, including disciplinary actions.
• Drive store financial performance, including sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete required paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver customer service and resolve customer concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and ensure OSHA and environmental compliance.
• Report workers’ compensation claims.
• Perform additional tasks as assigned by the District Manager.

Benefits

• Employer/employee‑funded medical, dental, and vision plans; prescription coverage; and telemedicine
• Employer‑funded basic life and AD&D
• Paid time off
• 401(k) match
• JLU training completion bonuses
• Monthly performance‑based bonuses
• Employee discounts on parts and services
• Optional life, AD&D, accident, disability, critical illness, cancer, and hospital indemnity plans
• FSA and Dependent Care FSA
• Employee assistance program, will preparation, and travel assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED