General Manager - (Southwest)
About The Position
The General Manager is the P&L owner and primary owner for the operational success of a Bird region. The GM sets the ongoing strategy for maximizing revenue city profitability; specifically, ensuring we have vehicles ready and in the right places to maximize revenue while maintaining a keen eye for the bottom line. This position is responsible for oversight of in-region KPIs and for leading or contributing to cross-functional strategy work groups aimed to improve the operational capabilities of the business. This is a leadership role within Bird both in supporting the right business outcomes, collaborative city relationships and regulatory success for Bird as well as driving the development and progression of their direct reports.
Requirements
- Bachelor's degree or work history that demonstrates proficiency in leadership, operations/systems management, and business (P&L) management
- 7+ years of work experience in operations, strategy, supply chain
- 5+ years of people management experience
- Proven ability to lead & influence in a cross-collaborative environment
- Data-driven, driving the right outcomes from data back into decision-making
- Required Travel: 25% within the Southwest US
Nice To Haves
- Asset Management: Proven track record managing large-scale physical inventories or distributed hardware networks.
- Industry Expertise: Previous experience in the micromobility, logistics, or transportation-as-a-service sectors.
- Operational Leadership: Demonstrated ability to lead teams and execute complex tasks in high-pressure or fast-paced environments (e.g., military leadership, competitive athletics, or emergency operations).
- Business Acumen: Advanced business degree (MBA) or a proven history of building and scaling ventures from the ground up.
Responsibilities
- Manage a minimum of five direct reports with 50+ indirect reports tasked with driving, hitting forecasted goals and the right business outcomes for their designated markets. This role is in charge of driving professional development for their team through routine feedback and candor.
- Key decision maker for their book of business, driving growth to topline revenue and efficiency to bottom-line city profitability targets.
- Strategic leader driving relationship management strategy with city stakeholder relationships and front line staff and partners while driving the best outcomes for the Bird business.
- Leads or influences cross-functional "sprints" and special projects to accelerate the success of the business including hardware, product, supply chain, inventory, growth, customer experience & support, government relationships, and sales.
- Operational expert with ability to lead all roles that report into the GM with empathy by getting into the weeds with their team as they focus on customer experience, regulatory compliance, utilization and growth initiatives, inventory management, etc.
Benefits
- Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
- A work-from-home stipend.
- An employer-paid healthcare package.
- Of course, Bird ride credits to get you where you need to be!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
