General Manager-Bullet Train
About The Position
Supervise and manage all aspects of gaming tavern operations, ensuring compliance with regulations and company policies. Provide outstanding customer service by addressing guest inquiries, resolving issues, and enhancing the overall gaming experience. Oversee inventory control for food and beverage services, ensuring adequate supplies while minimizing waste. Manage team performance through effective training, coaching, and development of staff in customer service and operational procedures. Collaborate with kitchen staff to ensure quality food handling and service in conjunction with gaming activities. Maintain cleanliness and organization within the gaming area, including adherence to health and safety standards. Monitor financial transactions related to gaming operations, ensuring accuracy in reporting and accountability. Foster a positive work environment that encourages teamwork and high morale among staff
Requirements
- Proven experience in a managerial role within the gaming or hospitality industry is preferred.
- Strong customer service skills with the ability to engage effectively with guests and staff alike.
- Experience in food service or quick-service fast food restaurant environments is advantageous.
- Knowledge of inventory control processes and kitchen operations is desirable.
- Ability to manage a diverse team effectively while promoting a collaborative atmosphere.
- Excellent communication skills, both verbal and written, with an emphasis on professionalism.
Nice To Haves
- Familiarity with bartending or culinary skills is a plus but not mandatory.
Responsibilities
- Supervise and manage all aspects of gaming tavern operations
- Ensure compliance with regulations and company policies
- Provide outstanding customer service
- Address guest inquiries
- Resolve issues
- Enhance the overall gaming experience
- Oversee inventory control for food and beverage services
- Ensure adequate supplies while minimizing waste
- Manage team performance through effective training
- Coach and develop staff in customer service and operational procedures
- Collaborate with kitchen staff to ensure quality food handling and service in conjunction with gaming activities
- Maintain cleanliness and organization within the gaming area
- Adhere to health and safety standards
- Monitor financial transactions related to gaming operations
- Ensure accuracy in reporting and accountability
- Foster a positive work environment that encourages teamwork and high morale among staff
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
