General Manager - Grand Rapids

MillerKnoll

5d•Onsite

About The Position

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Design Within Reach at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry. Our stores serve as both a retail environment and as a community center for design, inviting constant interaction between the customer, our furniture, and our team. You will learn the story behind our iconic products from esteemed designers such as Charles and Ray Eames and Jens Risom as well as leading manufacturers like Herman Miller and Knoll. Our General Managers are responsible for all leadership activities within the store. You will report to a Regional Manager.

Requirements

Retail management experience preferred.
Demonstrated design skills and a passion for the design profession.
Financial literacy, business acumen and ability to manage budgetary responsibilities.
Proficiency with MS Office software, web navigation and 3-D rendering programs.
Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.
Open daily, Sunday through Saturday (weekend and holiday availability required)

Responsibilities

Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training.
Manage the full-life cycle of talent acquisition including partnering with Human Resources for performance management related situations.
Ensure the store procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards to maximize profit and manage expense control goals.
Lead team on creating floorplans, design presentations, weekly trade, and home visits.
Build positive working relationships with the store team, work with the Regional Manager and share business insights, best practices, and develop strategies to grow the business.