General Manager

FRESQUEZ CONCESSIONS INC•Albuquerque, NM

8d•Onsite

About The Position

Fresquez Companies is seeking a General Manager for Sadie’s at the ABQ International Sunport. Sadie’s of New Mexico, a brand with over 70 years of history, is known for its bold flavors, authentic New Mexican cuisine, and genuine hospitality. The General Manager will lead daily operations in a high-volume airport environment, inspire and develop a strong team, deliver exceptional guest experiences, drive performance and accountability, and uphold the legacy and culture of Sadie’s hospitality. Fresquez Companies is a family-owned company operating over 20 restaurants across New Mexico, Texas, and Colorado, emphasizing a people-first approach, growth from within, and leadership development. The company empowers leaders to grow, lead, and make an impact.

Requirements

Serve Safe Certification Required
Must obtain a New Mexico Alcohol Server Permit
Minimum of 3-5 years of progressive leadership experience in the restaurant/hospitality sector, with a focus on restaurant operations
Ability to operate Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.
Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership)
Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees
Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization
Ability to coach and motivate others to achieve departmental, and company goals
Strong problem-solving skills and the ability to partner with others to achieve results/resolution, an innovative and forward-thinking leader
Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions
Excellent interpersonal skills with the ability to negotiate and influence
Places a value on diversity and shows respect for and openness to others’ backgrounds and ideas
Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail
Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions
Ability to handle high stress situations, ambiguity, and changing priorities
Proficient Word, Excel, PowerPoint and internet skills
Licensed to operate an automobile without hours of operations restrictions
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products)
The ability to drive, stand, sit, bend and walk for extended periods of time
Good PC competency such as the ability to use Microsoft Office Suite and other related software.
Knowledge of Paycom payroll software.
Excellent listening skills.
Professional behavior that contributes to creating an environment of respect and professionalism.
Ability to maintain confidentiality.
Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion.
Ability to work at a fast pace in an effective manner.
Ability to work under pressure and to be flexible and adept to varying and changing demands.
Effective and friendly interpersonal communication and interpersonal skills with internal and external customers.
Excellent computer skills to include Outlook, Word, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems.
Satisfactory completion of a pre-employment drug screening.
Satisfactory completion of a criminal background check.
Ability to read, analyze, and interpret general business rules and technical procedures.
Ability to clearly and effectively communicate information and respond to questions from management and team members.

Nice To Haves

Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment.
Ability to lead through influence in a collaborative environment.
Demonstrated experience partnering with clients on solving business/operational issues.
Demonstrated communication abilities at multiple levels of the organization.
Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment.
Restaurant industry experience preferred.
Culinary experience strongly preferred.
Organization/Prioritization
Time Management
Data Entry Skills
General Math Skills
Analyzing Information
Attention to Detail
Thoroughness
Reporting/Researching Results
Verbal and Written Communication Proficiency
Ethical Conduct
High Integrity
Confidentiality
Personal Responsibility
Accountability
Initiative
Accuracy
Follow Up/Through Skills
Dependability
Problem-Solving Skills
Positive Attitude
Teamwork Oriented
Self-Motivated
Independent Judgement
Professional Appearance

Responsibilities

Serve Safe Certification Required
Acts as a leadership role model while consistently exhibiting Fresquez Vision, Mission and Values.
Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Participates in recruitment efforts of non-exempt staff; assists with pre-employment processes such as first interview, second interview, drug screening, helps coordinate and attend job fairs.
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing inventory and audits; identifying trends; determining system improvements; implementing change.
Meets restaurant financial objectives by forecasting requirements; achieving sales and labor goals; scheduling expenditures; analyzing variances; initiating corrective actions.
Estimates food costs and profits; adjusts menus.
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
Obtains ServSafe and New Mexico alcohol certification, as a manager.
Ensure that the restaurant follows FDA food codes.
Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.
Encourages a multi-functional and collaborative approach.
Develops, implements and maintains product specification and recipe books, to ensure product consistency across all restaurant concepts.
Assists department in carrying out various operational programs and procedures for all company employees.
Maintains open line of communication within teams and across departments.
Employee development and team building.
Reviews bi-weekly payroll.
Must obtain a New Mexico Alcohol Server Permit
Performs all duties in compliance with internal procedures, external regulations and brings compliance issues to upper management and Human Resources.
Performs other related duties as required and/or assigned.
Assist with other restaurant functions including other assigned duties as needed.
This may include prep-cook, cook, dishwashing, maintenance, bartending, serving, and cleanliness of equipment and facilities.
Must be able to fulfill all roles within the restaurant(s) as necessary.