General Manager @ Hilton Waikoloa Village

Event Network•Waikoloa Village, HI

11h

About The Position

This position leads multi-unit or high-volume Event Network retail location(s). The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within E|N and the external marketplace. Key Responsibilities and Accountabilities Operational Excellence: Acts as a liaison between E|N and the Partner Team and provides day to day leadership and management in service to Partner Venue and E|N in alignment with strategic and operational objectives to drive the business. Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth. Responsible for execution of store operating processes as well as Store Team effectiveness. Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Partner Venue and E|N are followed. Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence.Uphold and evaluate the execution of established E|N best practices. Work within E|N communities to develop new best practices to maximize per capita sales and organic growth. Communicates clear expectations and holds Store Director, Store Team, and self accountable to all Partner Venue & E|N standards of performance and behavior. Supports future growth through effective recruitment, selection and on boarding of talent. Provides visual presentation direction and training to all Team Members to support “Selling More”. Skills and Qualifications: Minimum 5 years’ experience in a similar role, or General Merchandise Manager for a retailer, hospitality or cultural museum. Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management. A high energy, creative merchant with a passion for retail and a desire for continued career growth. Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment. Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation. Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building. Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the General Manager is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The General Manager must frequently lift and/or move up to 30 pounds.

Requirements

Minimum 5 years’ experience in a similar role, or General Merchandise Manager for a retailer, hospitality or cultural museum
Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management
A high energy, creative merchant with a passion for retail and a desire for continued career growth
Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment
Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation
Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building

Responsibilities

Acts as a liaison between E|N and the Partner Team
Provides day to day leadership and management in service to Partner Venue and E|N in alignment with strategic and operational objectives to drive the business
Understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth
Responsible for execution of store operating processes as well as Store Team effectiveness
Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Partner Venue and E|N are followed
Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence
Uphold and evaluate the execution of established E|N best practices
Work within E|N communities to develop new best practices to maximize per capita sales and organic growth
Communicates clear expectations and holds Store Director, Store Team, and self accountable to all Partner Venue & E|N standards of performance and behavior
Supports future growth through effective recruitment, selection and on boarding of talent
Provides visual presentation direction and training to all Team Members to support “Selling More”