General Manager - Ridge Athletics Center

The Sports Facilities Companies•Jonesboro, AR

About The Position

Ridge Athletics Center is a state-of-the-art multi-purpose Sports facility including 12 - Basketball courts, 24 - Volleyball nets, 36 - Pickleball courts and a Olympic pool -8 lanes at 50 meters with a one and three meter dive capability focused on improving the health and economic vitality of Jonesboro, AR. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Ridge Athletics Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The General Manager is responsible for the financial and operating performance of the Ridge Athletics Center. The objectives for this position include: Optimizing overall financial sustainability Creating a positive relationship with the client and stakeholders Creating a culture of accountability which supports the organizational values Meeting or exceeding annual growth objectives Facilitating staff collaboration Employee retention and staff development Development of employee and operating policies Implementation of major organizational initiatives Manage overall Food and Beverage operations Manage overall event operations

Requirements

Current American Red Cross Lifeguard and Water Safety Instructor certification or equivalent
Current American Red Cross Lifeguard Instructor certification or equivalent
Current American Red Cross CPR for the professional rescuer certification or equivalent
Thorough knowledge of aquatic operations and programing
Standard program evaluation methods and report writing procedures
Techniques of effective supervision and training
Knowledge of Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of faculty/staff, students, general public and others.
Skill in responding effectively to program issues and guest interests.
Ability to plan programs, special events and community service activities.
Will be expected to work extended hours, weekends, and holidays during the season with a more flexible schedule October-March

Nice To Haves

Prior responsibility in daily P&L management and budget oversight
Proven management and leadership experience in the food and beverage, recreational and aquatics industry
Operational knowledge of food and beverage, recreation and aquatics, parties, corporate events and teambuilding
Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, camps, fitness programming, and other related services
Prior experience managing marketing programs
A minimum of 4 years of management experience
Operational knowledge of risk management
Skilled at identifying and creating opportunities to deliver revenue goals
Aquatics programming and event operations expertise required
Bachelor's degree in sports management, recreation, physical education, hospitality, related field or equivalent experience

Responsibilities

Analyze operations to evaluate the performance of the facility and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
Appoint team leaders or managers and assign responsibilities to them
Confer with city leaders, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
Implement corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Represent the organization and promote its objectives at official functions, or delegate representatives to do so
Serve as liaisons between organizations, shareholders, and outside organizations
Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Prepare budgets for approval, including those for funding and implementation of programs
Review reports submitted by staff members in order to recommend approval or to suggest changes
Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
Any additional duties assigned by the VP of Venue Management
Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility which includes aquatics, food and beverage, party coordination, staffing, cash controls, opening and closing procedures, employee retention, staffing schedules, and coordination of all activities
Maintains all logs, files, reports, communications, and electronic data relating to water quality inspections, incidents, maintenance reports and any other general daily reports
Maintains high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, facility grounds and all surrounding areas
Develops strategic plans for increasing profitability using a combination of sales building and cost control
Expert level experience with organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency.
Manage and oversee the scheduling of parties and rental of the facility
Manage and oversee admissions, sales, registrations, attendance, and monies from season passes, passbooks and programming
Budget facility supplies costs by conducting inventory and overseeing ordering process
Maintain certifications of all aquatic team members