About The Position

The General Manager is responsible and accountable for all restaurant activities at all times. This role ensures all employees (GMT / GMIT, Shift Managers, Shift Leaders, Team Leaders and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

Requirements

  • High School Diploma or equivalent
  • Must possess 3 years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant operations (preferably QSR)
  • Must have basic knowledge of computers
  • Must have financial/analytical aptitude including planning, budgeting, scheduling and P & L management experience
  • Must have excellent planning and time management skills
  • Must have team building skills
  • Must have investigative and problem-solving skills
  • Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
  • Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
  • Stand for long periods of time
  • Bend and stoop
  • Work around heat
  • Able to lift 50 - 75 lbs. comfortably
  • Work with various cleaning products

Nice To Haves

  • Bi-lingual skills are a plus

Responsibilities

  • Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction
  • Continuously improves the skills, knowledge and morale of all employees
  • Maximizes financial performance and profit
  • Ensures business and personnel practices are within the law and consistent with Company policies and procedures
  • Models and encourages Company shared values
  • Demonstrates excellent oral and written communication skills; communicates effectively with all levels of internal and external management
  • Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
  • Attends training to remain current on industry trends
  • Participates in company meetings, webinars and conference calls
  • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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