Tropical Smoothie - General Manager - Fishers, IN

United Premium Brands•Fishers, IN

36d•Onsite

About The Position

Tropical Smoothie Café is looking for a General Manager to join their vibrant organization. The role involves inspiring a healthier lifestyle by serving food and smoothies with tropical fun. The ideal candidate will enjoy a lively and fun environment and embrace the belief that eating better leads to feeling better. As the brand ambassador, the Café General Manager is responsible for developing the crew to serve customers with unparalleled hospitality, aligning with the company's culture and values.

Requirements

High school degree or equivalent
Experience in hiring, training, and developing team members.
Must have reliable transportation
Excellent menu and product knowledge
Experience in growing sales and providing excellent customer service
Demonstrated ability to drive operational excellence in both front and back of house.
Basic computer skills including, Microsoft Word, Excel, and Outlook.
Proven track record of managing cost of goods and labor.
Effective verbal and written communication skills.
Desire to improve self and skill sets
Ability to meet schedule requirements and is a reliable performer.
Ability to work full-time up to a 50-hour work week with open availability.
Participate in all Tropical Smoothie Café training programs

Nice To Haves

2+ years QSR experience preferred

Responsibilities

Monitors sales growth and cost control of the café against the budgeted expectation and historical performance to ensure that profit goals are met.
Maintains and exceeds customer expectations to build brand loyalty.
Presents a consistent and professional image of the café and crew by maintaining all sanitation and appearance standards.
Communicates and stays updated on all marketing and promotional materials. Executes marketing, sales programs, and following appropriate guidelines.
Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
Interacts with Crew Members and customers using "Tropitude" (what makes Tropical Smoothie Café fun and different).
Prepares ingredients for our food and smoothies.
Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes standards.
Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the café.
Performs any additional tasks necessary to run the café.