General Manager - Chips N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK

5h•$60,000 - $70,000•Onsite

About The Position

As the General Manager at Traditions Hospitality Group, you'll play a pivotal role in overseeing all aspects of our establishment's operations. From ensuring exceptional guest experiences to driving profitability, you'll lead by example, inspiring your team to deliver excellence every day.

Requirements

Must be at least 21 years of age.
Must be able to obtain a Gaming badge.
Must be able to obtain an ABLE license.
Minimum of 2 years of experience in management, preferably in a related field, demonstrating leadership and operational skills.
Flexibility to work nights, weekends, and holidays.
Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.

Responsibilities

Provide leadership and direction to all departments, including operations, finance, human resources, and guest services.
Develop and implement strategic plans to achieve business objectives, including revenue growth and cost control measures.
Foster a culture of exceptional guest service, employee engagement, and operational efficiency.
Oversee hiring, training, and development initiatives to cultivate a high-performing team.
Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions as needed.

Benefits

401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Life Insurance
Disability Insurance
Teladoc for Part-Time Employees
Employee Assistance Program
Paid Time Off
Employee Appreciation & Recognition Programs
Anniversary & Birthday Programs
Award Co.
Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
Referral bonuses for bringing new members to our team.