General Manager

GFL Environmental Inc.•Rantoul, IL

1d•Onsite

About The Position

The General Manager at GFL will oversee and coordinate the efforts of Facility Manager(s), Sales Manager or individual sales representatives, Administrative personnel, and Maintenance Manager. This role is crucial for sustaining a productive and motivated workforce through effective screening, selection, hiring, training, development, and evaluation of personnel, while adhering to all wage and hour laws and established guidelines. Key responsibilities include ensuring safe working conditions, implementing and promoting safety programs, optimizing collection services and preventive maintenance, and establishing efficient container repair and delivery programs. The General Manager will also develop and implement cost control programs, establish production standards, manage payroll, and utilize dispatch and route optimization systems. Financial oversight involves conducting profitability analyses, managing billing and revenue collection, reviewing profit and loss statements, and developing operations profit plans. The role requires partnering with the sales team to develop forecasts, establish pricing guidelines, manage sales force objectives, and identify growth opportunities through contracts and acquisitions. Promoting a strong customer focus and representing the company positively in the community are also essential. GFL is committed to making a positive impact on the environment and supporting its employees' career and life ambitions, fostering a culture of growth, safety, and sustainability.

Requirements

Bachelor's Degree from four (4) year college or university and/or have a demonstrated track record of serving in an operational environment requiring analytical and general management skills.
Five (5) or more years experience.
Working knowledge of the equipment required to collect, process or dispose of collected waste material.
Possess excellent leadership, communication and management skills.
Possess ability to read and interpret documents such as safety rules, instruction and procedure manuals, routine reports and correspondence and speak effectively.
Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
Some travel required.
Valid work authorization in the country where the job is located.

Nice To Haves

Experience in the waste industry.

Responsibilities

Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager or individual sales representative, Administrative personnel and Maintenance Manager.
Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing and evaluating personnel required to meet service commitments.
Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines.
Establish high appearance standards for all employees.
Ensure safe working conditions for all jobs.
Implement and promote Safety Program to recognize and reward productive and safe employees.
Plan and route collection services to best utilize personnel and equipment.
Implement corporate guidelines concerning the Preventive Maintenance program that reduces down time, improves image, reduces maintenance costs and results in lowest cost service delivery possible.
Establish an effective and productive container repair, delivery and switch-out program that promotes a positive image.
Develop and implement on-going cost control program that monitors buying practices of all supplies and services.
Establish production standards for each phase of operation.
Promote an accident prevention program that seeks to reduce claims, avoid injury and recognize safe employees.
Enter payroll into system on a bi-weekly basis.
Ensure Operations Supervisors are utilizing the Full Route Roll-Off Dispatch system.
Utilize Route Smart system to plan optimized compaction routes.
Ensure commercial and residential route audits are completed on an annual basis.
Conduct Roll Off account profitability analysis semi-annually.
Ensure that a purchase order system is used for all purchases and that clear guidelines are established for purchasing practices.
Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis.
Review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results.
Develop an operations profit plan, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital Requirements:, personnel needs and product or services profit margins desired.
Partner with the Sales Manager and/or Sales Representative(s) to develop a sales forecast for each product or service.
Establish pricing guidelines for each product/service.
Promote a strong customer focus throughout the operation.
Manage the sales force in meeting objectives and establishing priorities.
Ensure the sales team is using approved software to identify and track potential customers.
Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions.
Identify and adjust to trends within market area which impact quality of service or desired profit margins.
Establish system for reviewing and negotiating existing contracts.
Participate in local civic affairs and represent the company in a positive manner throughout the community.
Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
Perform other job-related duties as assigned.