General Manager - Henderson New Shop Opening!
About The Position
Salt & Straw is expanding to Texas! We’re seeking experienced General Managers to help establish Salt & Straw in this new market and bring our creative, community-driven vision to life. In this role, you’ll open and lead one of the first two Salt & Straw scoop shops in DFW, build high-performing teams from the ground up, and create a neighborhood destination guests return to again and again. You’ll play a pivotal role in launching and shaping Salt & Straw’s presence in Texas. What General Managers Do General Managers own the full success of the shop: people, operations, and guest experience.
Requirements
- Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+)
- Have led teams of 10+ people in a fast-paced environment
- Know how to coach, develop, and support people with clarity and care
- Enjoy balancing people leadership with operational responsibility
- Are energized by building something new and helping teams grow
- Are 18+ and available to work evenings, weekends, and holidays
Responsibilities
- Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance
- Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators
- Set clear expectations and coach with consistency, generosity, and directness
- Create a culture where people feel supported, challenged, and proud of their work
- Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care
- Use data and insights to drive results across sales, labor, and guest experience
- Navigate challenges with calm leadership and celebrate wins—big and small
- Build strong relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor
- Partner with District Managers and cross-functional teams to support long-term shop and market success
Benefits
- Competitive base pay + up to 20% quarterly bonus potential
- Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months
- Medical, dental & vision insurance options starting your first month
- Paid Time Off: Start with 2 weeks PTO, grows from there
- Paid Holidays: 12 paid holidays/year
- Paid Sick Time: Stay home, stay well, get paid
- Two Days Off in a Row (a rarity in retail!)
- Mental Health Support: On-demand access 24/7/365 for you and your family
- Educational Support: Up to $1,800/year to support your learning goals
- Team Discount: 30% off all the magic
- First Dibs on Flavors before the public
- Pet Insurance (because pets = family)
- Flexible Spending Accounts, Accident & Critical Illness Insurance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
