General Manager

Superior•Superior, CO

7d•$70,000 - $82,000

About The Position

A General Manager is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life. Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity Compassion Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life’s accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Requirements

7+ years of leadership experience and a passion for coaching young adults in the early stages of employment
Sales and/or membership sales and retention skills
Strong interpersonal and communication skills, conflict resolution skills and someone adept at leading and holding others accountable
Problem solving skills, understanding of decision making and what’s best for both the business and the customer
Ability to direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.
Our expectation is that leaders are able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30)

Responsibilities

Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
Train a team who provides the same quality work as you and doing quality work yourself by representing Goldfish Swim School’s core values
Do the right things, making the right decisions and treating people with integrity, compassion and trust
Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
Provide training to staff and stay on track with enrollment goals and any subsequent goals intended to measure success
Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

Benefits

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Base pay of $70,000 annually
Quarterly bonus structure up based on set goals and metricMedical, Dental, Vision, and 401k program with employer matching
Paid Holidays, Paid Time Off, and Vacation Days
Monthly phone stipend
Company issued laptop for business use
Paid training and lifeguard certification
Free swim lessons for children and siblings