General Manager | Hotel interurban

Columbia Hospitality•Tukwila, WA

1d•$130,000 - $150,000

About The Position

Rising above Seattle’s Southside with sweeping views of Mount Rainier, Hotel Interurban offers a seamless blend of comfort, convenience, and elevated guest experiences, just minutes from Sea-Tac Airport and surrounded by over 200 shopping, dining, and entertainment options. We are seeking a dynamic and strategic General Manager to lead all aspects of this high-visibility property, driving financial performance, operational excellence, and exceptional guest service across every department. This role serves as the key liaison between ownership, corporate leadership, and the property team, while fostering a people-first, values-driven culture that empowers employees, builds community relationships, and delivers memorable experiences for every guest.

Requirements

Minimum of five (5) years progressive experience in a General Manager or senior leader in a hotel or resort of similar size, service level and complexity.
Strong financial acumen with proven success in budgeting, forecasting and P&L management.
In-depth knowledge of hotel operations, including front office, food & beverage, housekeeping and facilities management.
Excellent leadership, communication and interpersonal skills with the ability to build trust and motivate teams.
Demonstrated ability to analyze data, develop strategic plans and drive results.
Skilled in decision-making, problem-solving, organization and prioritization.
Working knowledge of all applicable laws, codes and regulations.
Flexibility to work extended hours, including nights, weekends and holidays as required by business needs.

Responsibilities

Provides visionary leadership and direction to all property departments, ensuring alignment with company mission, goals and performance standards.
Oversee day-to-day operations, maintaining efficient, high-quality service delivery across departments.
Directs the development and achievement of the property’s financial goals including budgeting, forecasting, revenue generation and cost management.
Collaborates with ownership and corporate leadership on strategic initiatives, performance reporting and long-term planning.
Primary support for sales efforts, including outreach, negotiations, planning and execution of service delivery to ensure satisfaction and repeat business.
Acts as the primary representative of the property within the community and industry, fostering strong relationships with local organizations, officials and business partners.
Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
Analyzes guest feedback and works with department leaders to identify service improvements and implement enhancements.
Selects, trains, mentors and evaluates management and staff to ensure a high performing, guest centric culture. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
Conducts performance reviews, delivers feedback and supports professional growth and succession planning.
Ensures adherence to company policies, procedures and regulatory requirements across all operational areas.
Leads by example, promoting the company’s values of inclusion, respect, creativity, enthusiasm, honesty and accountability.