General Manager, Full Time, Littleton - Williams Sonoma
About The Position
You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.
Requirements
- Proven ability to manage staff to exceed sales goals, while meeting payroll goals
- Proven to identify top talent, create teams, and train/develop/retain great people
- Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
- Proven ability to motivate and influence others through personal actions and examples
- Effective communication, organization and leadership skills
- 4 + years management experience in specialty retail and/or multi-unit retail business environment
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Employment/promotion to this role will be contingent on successful completion of a background check
- Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and twoâ¯during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Responsibilities
- Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
- Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
- Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
- Assess performance and provide on-going feedback
- Complete and deliver performance appraisals and development plans
- Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
- Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
- Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our "People First" philosophy
- Work with District Managers and peers to develop best practices in store management
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- Paid vacations and holidays
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- A wellness program that supports your physical, financial and emotional health
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
