General Manager Charleston WV

VP Management • Charleston, WV

2d

About The Position

Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility’s reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services.

Requirements

• Excellent organizational skills
• Communication skills
• Leadership skills
• Dynamic problem solving

Nice To Haves

• Bachelor’s degree in hotel management or business management
• Equivalent experience

Responsibilities

• Overseeing lodging facility
• Ensure excellent guest satisfaction
• Enhance the facility’s reputation among travelers
• General overall operations of the property
• Management of the staff and services offered
• Compliance to franchise
• Meeting financial and customer service goals
• Overseeing all daily hotel operations
• Guarantee that guests enjoy an outstanding experience
• Responsible for all hotel services
• Franchise and brand compliance
• Engaging staff, vendors and stakeholders
• Building and maintaining relationships customers, staff, vendors and stakeholders
• All job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development
• Monitor economic trends
• Develop marketing strategies in promotion of the hotel services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager