General Manager

Van Leeuwen Ice Cream • Ardmore, PA

6h • Onsite

About The Position

Van Leeuwen Ice Cream started in 2008 with a mission to make good ice cream that makes you feel good, believing happiness is healthiness. They are hiring a full-time Multi-Unit General Manager to oversee multiple locations in Pennsylvania. This role offers an opportunity for a highly experienced individual to work closely with the founding team during a period of accelerated growth. The ideal candidate has experience operating food retail spaces (multi-unit or high volume single-unit), enjoys building and leading teams, thrives in fast-paced environments, and loves ice cream. The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s), including managing people operations, sales, inventory, and the guest service experience.

Requirements

• ServSafe Manager Food handlers license required
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Ability to multitask

Nice To Haves

• 3+ years of experience in a food retail management role preferred

Responsibilities

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

Benefits

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews
• Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees