General Manager

Parks Hospitality Group Inc • Wilmington, NC

1d

About The Position

At Parks Hospitality Group, we have an exciting opportunity for a General Manager to oversee the entire operation of the hotel. You will be responsible for leading the team, driving profitability, maintaining operational efficiency, and ensuring outstanding guest experiences.

Requirements

• 3+ years of hotel management experience, including prior experience as a General Manager or Assistant General Manager.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Nice To Haves

• Prior Hilton brand experience is a plus.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

Benefits

• Competitive pay and comprehensive benefits, including medical, dental, and vision from day one.
• Monthly incentive program with the opportunity to earn up to an additional 25% of base salary based on performance.
• 401(k) with company matching to help you plan for the future.
• Paid time off (PTO) for all team members, because we value your well-being.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed