General Manager

Little Hen • Miami, FL

8d

About The Position

We are seeking an experienced, dynamic General Manager to lead the operations of our high-volume, elegant brunch restaurant. The ideal candidate will embody both refined hospitality and strong business acumen—capable of creating exceptional guest experiences while maintaining efficiency, consistency, and profitability.

Requirements

• Strong leadership, communication, and organizational skills.
• Proven success managing P&L and achieving financial targets.
• Excellent interpersonal skills with a guest-first mindset.
• Familiarity= with Toast POS systems, scheduling software, and modern restaurant management tools.

Responsibilities

• Lead, train, and motivate a team of managers, servers, bartenders, hosts, and kitchen staff.
• Foster a culture of hospitality, professionalism, and teamwork.
• Conduct regular staff meetings and performance reviews to ensure alignment with service standards.
• Ensure that every guest enjoys a warm, welcoming, and elevated dining experience.
• Maintain high standards for service, presentation, and cleanliness.
• Handle guest feedback and resolve issues promptly and graciously.
• Oversee daily operations including scheduling, inventory, and opening/closing procedures.
• Manage budgets, labor costs, performance to meet financial goals.
• Collaborate with the culinary team to ensure consistent quality and menu execution.
• Develop and execute strategies to drive sales, reservations, and repeat business.
• Work with marketing and events teams on promotions, holidays, and special activations.
• Represent the brand with professionalism and enthusiasm in the local community.
• Ensure compliance with all health, safety, and employment regulations.
• Maintain up-to-date permits, licenses, and sanitation standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed