Hospitality Leader - General Manager - Hampton by Hilton

Lafrance Hospitality•Plymouth, MA

About The Position

Join Our Team as General Manager at the Hampton Inn & Suites Plymouth, MA! At Lafrance Hospitality , we empower our General Managers to thrive while creating memorable experiences for our guests. Join our team and be part of a company that prioritizes growth, creativity, and exceptional service. With over 75 years of industry experience, Lafrance Hospitality invites you to embark on an exciting journey with us! Why Join Us? As the General Manager of our newly renovated and vibrant hotel, you will lead a team dedicated to excellence. Your vision and leadership will shape the guest experience, drive revenue, and ensure our property stands out in the market.

Requirements

Prior General Management experience in a focused or full-service hotel environment
Ability to hire, train, and motivate a team to achieve exceptional guest service and employee retention
Experience in developing and executing strategic marketing plans
Strong sales leadership skills and ability to actively participate in sales efforts
Proven ability to create and execute the hotel's annual operating budget
Command of P&L management, forecasting, and STR analysis
Knowledge and experience in managing all disciplines of the hotel including sales, front office, housekeeping, and maintenance
Excellent communication and interpersonal skills
Passion for hospitality and delivering exceptional guest service

Nice To Haves

Prior General Management experience in a focused or full-service hotel environment is preferred.

Responsibilities

Lead with Purpose : Implement innovative strategies that enhance our property’s vision and market position.
Drive Performance : Prioritize revenue growth and financial success while ensuring an exceptional guest experience.
Build a Winning Team : Recruit, train, and inspire a dedicated team committed to excellence and high employee retention.
Manage Budgets : Create and execute the hotel’s annual operating budget while excelling in P&L management, forecasting, and STR analysis.
Operations Oversight : Lead all hotel disciplines, including Sales, Front Office, Housekeeping, and Maintenance.