GENERAL MANAGER- NEW PROPERTY IN AUSTIN TX!

Texas Western Hospitality Group•Austin, TX

2d•Onsite

About The Position

We are thrilled to announce an opportunity to serve as the opening General Manager of the new Tru by Hilton downtown Austin hotel. This 185-room hotel, featuring a stunning rooftop bar, is situated right on Guadalupe Street. Join us in partnering with one of the best-in-class hotel operators, Texas Western Hospitality. Don't miss your chance to lead this amazing project! Texas Western Hospitality is seeking an experienced, talented, and driven leader to fill the critical General Manager role at the Tru by Hilton Austin University Capitol District. Develop short- and long-term financial and operational plans for the hotel that support the company's overall objectives. Prepare the annual hotel budget. Monitors hotel performance by verifying and analyzing guest satisfaction systems and monthly financial reports. Initiates corrective action. Manages all revenue sources, including rooms, housekeeping, food and beverage, engineering, and other departments. Ensure all departments are profitable and maintain strong working relationships. Works with the Director of Sales, if needed, can perform duties of a Sales and Marketing manager, including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions. Orders supplies and equipment as needed and in accordance with company procedures. Ensures staff receive proper training for each position, including safety training and standard operating procedures. Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance Adhere to all franchise and company procedures and regulations as well as standard operating procedures. Ensure bank deposits are made daily, including weekends and holidays. Promotes the hotels policies and philosophies to employees and guests through direct and indirect interaction. Allocate funds, authorize expenditures, and assist Area Director in budget planning Produce monthly financial reports and know at all times where the hotel stands against budget. Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations or EVP of Operations. Manage human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings. Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program. Respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Stay in compliance with all established Texas Western Hospitality to maintain functional and effective computer systems and hardware. Always provide a professional image through appearance and dress. Follows company policies and procedures and effectively communicates them to subordinates. Ensure hotel is in compliance with all federal, state, and local laws, including OSHA, EEOC, Wage-Hour, and Health laws. Available 24/7 with reliable transportation.

Responsibilities

Develop short- and long-term financial and operational plans for the hotel that support the company's overall objectives.
Prepare the annual hotel budget.
Monitors hotel performance by verifying and analyzing guest satisfaction systems and monthly financial reports.
Initiates corrective action.
Manages all revenue sources, including rooms, housekeeping, food and beverage, engineering, and other departments.
Ensure all departments are profitable and maintain strong working relationships.
Works with the Director of Sales, if needed, can perform duties of a Sales and Marketing manager, including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions.
Orders supplies and equipment as needed and in accordance with company procedures.
Ensures staff receive proper training for each position, including safety training and standard operating procedures.
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
Adhere to all franchise and company procedures and regulations as well as standard operating procedures.
Ensure bank deposits are made daily, including weekends and holidays.
Promotes the hotels policies and philosophies to employees and guests through direct and indirect interaction.
Allocate funds, authorize expenditures, and assist Area Director in budget planning
Produce monthly financial reports and know at all times where the hotel stands against budget.
Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations or EVP of Operations.
Manage human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Respond quickly to guest requests in a friendly manner.
Follows up to ensure guest satisfaction.
Stay in compliance with all established Texas Western Hospitality to maintain functional and effective computer systems and hardware.
Always provide a professional image through appearance and dress.
Follows company policies and procedures and effectively communicates them to subordinates.
Ensure hotel is in compliance with all federal, state, and local laws, including OSHA, EEOC, Wage-Hour, and Health laws.
Available 24/7 with reliable transportation.