General Manager

Pizza Hut•Black Mountain, NC

About The Position

Reports to District Manager – Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.

Requirements

Be A Customer Maniac! - All Roles
ServSafe Certified
Lead On! Shift Leader
MSM Course 10
Proficient at Microsoft Office
Lead On! General Manager and Computer basics
Reliable Transportation
Communicate, Give Feedback
Valid Driver's License and Car Insurance Required
Adhere to GM Schedule Requirements (Peak Hours)
Motor Vehicle Record Check

Responsibilities

Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset
Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant
Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
Maintain Excellent Customer Service Standards
Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
Ensure All Teams Members Have the Tools and Knowledge Necessary for Success
Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community
Develop a Store Team that Has High Customer Satisfaction Results
Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
Work with District Manager to Keep Facility Up to Standard and in Good Repair
Responsible for Restaurant P&L Management
Evaluate and Improve Operational and Financial Performance of Restaurant
Communicate Company Initiatives and Programs to Restaurant Teams
Own the Career Development and Performance Management Process for Restaurant Team (MSM)
Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams
Compliant with All Laws and Regulations
Ensures a Safe Work Environment is Provided in Restaurant
Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
Demonstrate Trade Area Knowledge
Manage and Maintain Positive Vendor Relationships
Brand Steward for Pizza Hut Brand
Maintain Restaurant Calendar
Manages and adheres to Tasty Hut, LLC Handbook and Policies
Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
Other Duties as Assigned