General Manager - Desert Isle

Hilton Grand Vacations • Palm Springs, CA

9h • $92,500 - $100,000

About The Position

Join the team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership!
We are in search of a General Manager who is a talented, experienced leader responsible for the operational management, outstanding service scores, team culture, and profitability of the resort, and works in partnership with the resort’s internal ownership’s Homeowners Association(s).
Why do Team Members Like Working for us?
Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
Benefit from a company culture that values work-life balance and family-friend
Comprehensive 401(k) program with company match contributions to help secure your financial future.
Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
What makes Hilton Grand Vacations unique?
There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.
Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.
Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.

Requirements

• Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
• Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status.
• Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion.
• Must possess excellent written and verbal communication skills.
• 3-5 years of related experience.
• 4+ years of management or supervisory experience.
• Bachelor's Degree or college Degree preferred.

Nice To Haves

• Plus project management experience is preferred.

Responsibilities

• Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions.
• Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates and builds partnerships and works collaboratively with others to meet shared objectives.
• Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Direct the leaders of the front office, housekeeping, maintenance, security and recreation.
• Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team.
• Owner relations
• Commitment and dedication to our people first culture.
• Ensure guest/owner safety and security; maintain crisis management plan.
• Works closely with developer, homeowners’ association, project management and in-house sales and marketing leadership.

Benefits

• Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
• Benefit from a company culture that values work-life balance and family-friend
• Comprehensive 401(k) program with company match contributions to help secure your financial future.
• Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
• Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager