General Manager

Taco Bell•Fowler, CA

44d

About The Position

To profitably operate the restaurant within the practice and procedures established by Taco Bell Corporation and the company. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits and employee development.

Requirements

A high school diploma or GED; University degree preferred
A minimum of 2 years supervisory experience
Must be at least 18 years of age
Must be Serv Safe Certified
Knowledge of P & L statements
Basic math and computer skills
Strong customer service skills
Strong skills in the areas of Communication, Leadership, and Conflict resolution
Requires open availability
Candidates are required to pass background check and drug test criteria as a condition of promotion or hire to this position unless otherwise prohibited by state law.

Responsibilities

Responsible for working the front counter to ensure quality service.
Checks product quality and communicates with customers and assures availability.
Effectively trains and coaches employees to show courtesy and handling of complaints.
Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies.
Develops and maintains an acceptable level of sales. Utilizes local store marketing.
Monitors utilities, supplies, and other cost categories to minimize impact.
Analyzes Profits and Loss statements and takes appropriate corrective action.
Follows proper procedures and specifications in preparation and serving of food products.
Controls restaurant inventory through an established inventory system.
Use company approved labor guidelines.
Develops and post labor schedules in advance of work week start.
Adjusts labor to changes in sale volume.
Manages restaurant cash control by making bank deposits daily.
Follows the Cash Handling Procedures outlined in the company's employee handbook.
Ensures accidents and incidents are reported to Risk Management in a timely manner.
Take necessary action to minimize workers and/or unemployment compensation.
Maintains safe work environment.
Achieve highest possible rating by the Health Department.
Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC's Image standards.
Keeps Area Coach informed of hiring team members, approval for promotions and changes in employee status.
Process payroll accordingly.
Maintains applicant tracking as per federal requirements.
Conducts performance reviews with management team and team members.
Documents in writing, corrective disciplinary action with employees or any incident involving customers.
Maintain team member's personnel files in accordance with federal, state and local law.
Posts all Federal and State required posters.
Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
Attends meetings as scheduled by District Manager for the purpose of planning, training and reviewing operations/management procedures and policies.
Performs all administrative paperwork as required.