About The Position

This position leads multi-unit or high-volume Event Network retail location(s). The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within E|N and the external marketplace.

Requirements

  • Minimum 5 years’ experience in a similar role, or General Merchandise Manager for a retailer, hospitality or cultural museum.
  • Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management.
  • A high energy, creative merchant with a passion for retail and a desire for continued career growth.
  • Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment.
  • Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation.
  • Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building.

Responsibilities

  • Acts as a liaison between E|N and the Partner Team and provides day to day leadership and management in service to Partner Venue and E|N in alignment with strategic and operational objectives to drive the business.
  • Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth.
  • Responsible for execution of store operating processes as well as Store Team effectiveness.
  • Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Partner Venue and E|N are followed.
  • Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence.
  • Uphold and evaluate the execution of established E|N best practices.
  • Work within E|N communities to develop new best practices to maximize per capita sales and organic growth.
  • Communicates clear expectations and holds Store Director, Store Team, and self accountable to all Partner Venue & E|N standards of performance and behavior.
  • Supports future growth through effective recruitment, selection and on boarding of talent.
  • Provides visual presentation direction and training to all Team Members to support “Selling More”.
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