General Manager

Hersha Hospitality Management LP•Houston, TX

About The Position

General Manager Le Méridien Houston is seeking an experienced and visionary General Manager to lead our dynamic team and elevate the guest experience at our premier property. This is a unique opportunity to oversee all aspects of hotel operations, driving strategic initiatives that enhance profitability, operational efficiency, and guest satisfaction. The ideal candidate will bring a strong leadership presence, a passion for hospitality, and a proven track record of delivering results in a competitive market. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Your Focuses

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.

Responsibilities

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.