General Manager

Flix Brewhouse•Albuquerque, NM

7h•$85,000•Onsite

About The Position

As the General Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by leading and managing all aspects of the business, including the front of house, heart of house, and brewery. Your responsibilities will include managing food processes, projection procedures, inventory, ordering, and optimizing profits and guest satisfaction. You will also be responsible for managing the development and engagement of the leadership team, as well as the operational success of the building. The General Manager is responsible for managing daily operations including food processes, projection procedures, equipment, development and performance of team members. In addition, the GM oversees inventory and ordering of food and supplies, optimization of profits and satisfaction of guests. The GM is accountable for the financial and operational performance of the unit, as well as complete satisfaction of guests. To ensure guest satisfaction is delivered by management and team members providing genuine hospitality and exceeding guest expectations.

Requirements

Certified in food handling and alcohol service requirements, such as Serve Safe
Extensive experience working in the restaurant industry
Strong leader with the ability to inspire and foster the growth of emerging talent within your team
Solid understanding of safety, sanitation, and food handling procedures
Ability to lift up to 50 pounds and stand for extended periods of time
Excellent English communication skills, both written and oral
Ability to effectively manage labor to facilitate a low turnover rate among team members
Proactive, innovative, and timely in all daily work
Ability to drive the entire operation to success
Extensive knowledge of safety, sanitation, and food handling procedures
Professional communication skills required
Ability to work in a team environment, develop staff and mentor management and hourly team
Ability to work calmly and effectively under pressure
Must have problem solving abilities, be self-motivated and organized
Have a commitment to quality service and food and beverage quality
Familiarity with required Licensing and Labor Laws
Ability to motivate team members to achieve a common goal
Ability to determine applicability of experience and qualifications of job applicants
Able to maintain a staff low turnover rate and keep staffing numbers up to par
Has a thorough knowledge of and adherence to the law with regard to: Licensing Laws, Health and Safety Regulations, Food Handling and Hygiene Laws, Fire Regulations and Procedures, First Aid Procedures
Ability to speak and hear
Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus
Ability to stand and walk for long periods of time
Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.

Responsibilities

Managing food processes, projection procedures, inventory, and ordering
Optimizing profits and guest satisfaction
Managing the development and engagement of the leadership team
Ensuring the operational success of the building
Managing daily operations including food processes, projection procedures, equipment, development and performance of team members
Overseeing inventory and ordering of food and supplies
Ensuring guest satisfaction
Adhering to company standards and service levels to increase sales and minimize costs
Delivering the targeted financial return
Ensuring that all financial and payroll related duties are completed accurately, on time, and in accordance with company policies and procedures
Ensuring compliance with operational standards, company policies, and Federal/State/Local laws
Estimating food and beverage costs, forecasts sales and profits
Auditing service in all areas by all team members and provides feedback
Responding to complaints and takes appropriate action to ensure guest satisfaction
Interviewing hourly team members, conducts orientation and plays a vital role in training new managers
Responsible for scheduling of management team and approves schedules made by other managers based on projected business volume
Ensuring proper security procedures, safe working and guest environment
Providing direction to team members regarding operational and procedural issues
Displaying a pro-active an innovative approach to skills development and standards with your team
Ensuring restaurant food quality through completion of line checks
Acting with initiative in planning for the future and possible consequences
Developing interactive guest relations and awareness of any possible future requirements
Setting a good example of the company dress code and appearance standards, ensuring that your team fully complies with all expectations
Enforcing all alcohol and food licensing and regulations
Enforcing sanitary practices for food handling, general cleanliness, and maintenance of cinema
Hiring, developing and nurturing employee talent to reduce turnover
Understanding and reporting Workers' Compensation and General Liability claims using proper procedures
Writing an optimal and timely film schedule based on weekly booked content
Working closely with the management team to identify and develop team members for future leadership roles
Ensuring the highest level of hourly employee training and validation of team member knowledge