General Manager, Murietta

duPont REGISTRYMurietta, CA
Onsite

About The Position

Position Overview: As the General Manager you will lead the overall performance, operations and financial success of our Murietta, California showroom. This role drives strategic growth, fosters a high-performance culture, delivers an exceptional client experience standards, and upholds the brand standards expected of a luxury automotive showroom.

Requirements

  • 10+ years of automotive retail leadership experience, including P&L ownership
  • Demonstrated success operation within a luxury or ultra luxury environment with a strong understand of brand positing and client expectations
  • Proven ability to drive revenue growth and margin expansion within a low volume high value business
  • Deep experience leading both sales and fixed operations, with a focus on performance, efficiency, and client experience
  • Track record of building and maintaining relationships with high-net-worth individuals, collectors, and key industry stakeholders
  • Strong commercial and financial acumen, with the ability to manage multi-million-dollar inventory and optimize revenue mix
  • Experience implementing disciplined processes and operating within structured, compliance-driven environments

Responsibilities

  • Maintain and strengthen the brand’s reputation within the region
  • Cultivate relationships with collectors, high-net-worth individuals, family offices, and brand partners
  • Oversee allocation strategy for limited-production and bespoke models
  • Design and lead a white-glove ownership journey from first inquiry through long-term retention
  • Personally engage with VIP clients and manage sensitive or high-visibility transactions
  • Deliver bespoke commissioning experiences aligned with brand standards
  • Maintain elite CSI performance and protect brand reputation
  • Maintain full responsibility for the showroom P&L performance
  • Oversee revenue mix optimization across new, pre-owned, F&I transactions, and fixed operations
  • Drive profitability while preserving exclusivity and long-term brand equity
  • Execute strategic planning aligned with manufacturer growth and allocation strategy
  • Maintain meticulous oversight of inventory acquisition, configuration, and aging
  • Lead fixed operations to achieve strong service absorption without compromising client experience
  • Maintain compliance with regulatory standards while maintaining absolute discretion in client matters
  • Oversee secure handling of high-value assets and confidential transactions
  • Reinforce disciplined execution of internal processes and adherence to compliance and established group standard
  • Lead all sales activities, driving revenue growth and margin expansion
  • Establish and maintain a high-performance sales culture aligned with luxury client expectations and brand standards
  • Oversee pipeline management, lead conversion, and client follow-up to maximize close rates, average deal value, and lifetime client value
  • Align pricing, positioning, and inventory strategy with market dynamics to support gross profitability
  • Partner closely with marketing to drive qualified demand
  • Maintain accountability for individual and team sales performance, including coaching, development, and performance management, with a focus on consistent contribution to bottom-line results
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