General Manager (Athens)

Roost•Athens, TX

About The Position

Roost Chicken Salad & Deli TM is seeking a passionate and experienced General Manager to join our thriving team in Athens TX. As the highest leader in the restaurant, you will play a pivotal role in ensuring that our restaurant operates smoothly, exceeds financial expectation, has an extraordinary team culture, while delivering an exceptional dining experience to our valued guests. Your leadership capabilities will help inspire our team, while your attention to detail and operational acumen will contribute to the overall success of our establishment. The General Manager will develop and lead the implementation of strategic initiatives aimed at enhancing guest satisfaction, improving operational efficiency, growing and developing the team and increasing sales & profitability. You will be responsible for ensuring the seamless execution of day-to-day operations, managing team member performance, and maintaining our high standards for food quality, safety and hospitality. Businesswise, you will lead your team of managers in the financial management of the restaurant, including budgeting and forecasting, driving sales targets, and optimizing costs. If you thrive in a fast-paced environment, have a natural ability to collaborate and lead, and are eager to be a part of a dynamic team that focuses on providing delicious food and sincere hospitality, then this is the opportunity for you!

Requirements

Proven experience in a supervisory or management role within the restaurant industry; GM experience preferred.
Exemplary leadership skills with the ability to motivate and develop team members at the management level and below
Excellent communication and interpersonal skills
Familiarity with restaurant management software and POS systems, proficient in Toast, 7Shifts, Craftable and Workable
Ability to work in a fast-paced environment and manage multiple tasks
Strong problem-solving abilities and decision-making skills
Flexibility to work evenings, weekends, and holidays as needed by the business
Proven, “whatever it takes” work ethic. Desire to have total accountability for $2MM + restaurant

Responsibilities

Lead team of managers and supervisors to deliver results
Oversee daily operations of the restaurant
Train, mentor, and manage all managers as well as front and back of house staff
Ensure compliance with health and safety regulations and standards
Monitor and maintain inventory levels, leading weekly ordering
Develop and implement effective local marketing strategies to increase customer engagement
Handle guest complaints and resolve any issues in a professional manner
Analyze financial performance and lead budgeting and forecasting processes