General Manager

ID Logistics US•Brownstown Charter Township, MI

8h•$110,000 - $155,000•Onsite

About The Position

As a General Manager (GM) you will take the helm of a fast-paced 3PL operation. In this role, you'll drive performance across distribution, packaging, and transportation while ensuring safety, profitability, and customer satisfaction. As a General Manager, you’ll set strategic goals, oversee daily operations, and lead continuous improvement initiatives to boost efficiency and value. With responsibility for P&L management, staffing, safety programs, and customer relations, you’ll be at the forefront of delivering excellence for both associates and customers.

Requirements

Bachelor’s degree in supply chain, logistics, or business or equivalent education plus experience is required.
10+ years of leadership experience directly and indirectly managing staff.
Industry specific experience in high-volume 3PL, distribution or warehousing, with a deep understanding of industry best practices is required.
Strong operational experience within a cross dock operation is required.
Strong experience with full scope external high-level audits.
Proven track record in managing P&L, driving financial performance and operational efficiency.
Proficient in Microsoft Office, WMS, databases, and analytics tools to optimize operational performance.
Excellent communication skills, with proficiency in presenting, writing, and speaking in professional settings.
Meticulous organizational skills with a keen attention to detail, ensuring seamless operations and consistent excellence.
Strong verbal and written communication skills, with proven success in delivering clear, professional presentations and reports.
Ability to work a flexible schedule to meet the dynamic needs of the site operation.

Nice To Haves

Experience with Lean, Six Sigma, or Kaizen methodologies is a strong advantage.
Familiarity with ADP platforms (E-Time, Enterprise, ADPRM) is beneficial.
Experience managing multiple facilities is a plus, offering growth opportunities in multi-site operations management.

Responsibilities

Oversee operations in distribution, packaging, and transportation to meet company objectives and customer expectations.
Evaluate and set short/long-term operational goals aligned with business objectives.
Ensure compliance with company, customer, and regulatory requirements in all warehousing and transportation activities.
Drive continuous improvement initiatives to enhance service, efficiency, and profitability.
Manage safety programs to protect associates, equipment, and property.
Direct budget, P&L, and optimize labor costs through effective staffing plans.
Set job standards, evaluate performance, and provide training to maximize quality and productivity.
Analyze performance data and recommend efficiency improvements.
Build and maintain strong customer relationships.
Prepare and submit regular performance reports.
Ensure high levels of performance for associates and customers.
Communicate safety, quality, and customer standards to all stakeholders, ensuring compliance with policies and GMPs.