General Manager - 2741

Jiffy LubeGarner, NC
2d

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you’re a strong communicator, team builder, and operational leader, this role is for you! The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards. This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

Requirements

  • Valid U.S. driver’s license; authorized to work in the U.S.
  • 1+ year of retail service management experience (KPIs, budgeting, calculations)
  • Strong English communication (written and verbal)
  • Ability to use computers, online tools, and documentation systems
  • Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
  • Comfortable in enclosed or semi‑outdoor work environments
  • High school diploma or equivalent

Nice To Haves

  • Strong customer service and communication skills
  • Dependable leadership with attention to detail
  • Growth‑minded, willing to train and develop
  • Ability to multitask in a fast‑paced environment
  • Strong safety awareness

Responsibilities

  • Open and close the store while maintaining a clean, organized, professional workspace
  • Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
  • Drive financial performance: sales growth, profitability, and customer retention
  • Oversee cash handling, register reconciliation, and bank deposits
  • Complete paperwork for sales, cash receipts, and employee records
  • Monitor inventory, prevent shrinkage, and manage supply orders efficiently
  • Deliver outstanding customer service and resolve escalated concerns
  • Assist with automotive maintenance services and operate various vehicle types
  • Enforce safety standards and maintain OSHA and environmental compliance
  • Report workers’ compensation claims
  • Perform additional tasks assigned by the District Manager

Benefits

  • Employer/employee‑funded medical, dental, and vision plans
  • Prescription coverage + telemedicine
  • Employer‑funded basic life and AD&D
  • Paid Time Off
  • 401(k) with company match
  • FSA and Dependent Care FSA
  • Bonuses for Jiffy Lube University (JLU) training completion
  • Monthly performance‑based bonuses
  • Employee discounts on parts and services
  • Employee Assistance Program
  • Will preparation + travel assistance
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