General Manager
About The Position
Hotel General Manager – Limited Service Hotel Athena Hospitality Group - Best Western Florence - is seeking a dynamic and experienced Hotel General Manager to lead the operations of our limited service hotel. This role offers an exciting opportunity to oversee daily operations, ensure guest satisfaction, and drive the overall success of the property. The ideal candidate will possess strong leadership skills, a customer-focused approach, and a proven track record in hotel management. Join our team and be part of a vibrant company that values growth, innovation, and exceptional service. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the hospitality industry.
Requirements
- Proven experience as a Hotel General Manager or in a senior management role within the hospitality industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Financial acumen with experience managing budgets and financial reports
- Knowledge of hotel operations, safety standards, and regulatory requirements
- Ability to work under pressure and solve problems effectively
- Customer-focused mindset with a commitment to delivering exceptional guest experiences
Nice To Haves
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
Responsibilities
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food services
- Develop and implement strategies to maximize occupancy, revenue, and profitability
- Ensure high standards of guest service and satisfaction through effective team management
- Manage budgets, financial reporting, and cost control measures
- Recruit, train, and develop staff to maintain a motivated and professional team
- Maintain compliance with health, safety, and regulatory standards
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency
- Monitor market trends and competitors to identify opportunities for growth and improvement
Benefits
- supportive work environment
- opportunities for professional development
- chance to make a meaningful impact in the hospitality industry
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What This Job Offers
Job Type
Full-time
Career Level
Manager
