About The Position

We’re seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.

Requirements

  • 5–7+ years of experience in property management, community association management, or hospitality leadership
  • Proven experience working with Boards of Directors and residential communities
  • Strong financial acumen, including budgeting and interpreting financial statements
  • Exceptional leadership, communication, and relationship-building skills
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment
  • Knowledge of compliance, governance, and community operations best practices
  • High school diploma required; bachelor’s degree in business or related field preferred

Nice To Haves

  • CMCA designation preferred

Responsibilities

  • Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
  • Lead all day-to-day operations, ensuring a seamless and elevated resident experience
  • Oversee financial performance, including budgeting, forecasting, and expense management
  • Prepare and present the annual budget and provide ongoing financial insights to the Board
  • Conduct regular property inspections to ensure compliance with quality and maintenance standards
  • Manage vendor relationships, contracts, and performance to ensure service excellence
  • Lead the bidding process for third-party services and oversee special projects
  • Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
  • Ensure compliance with governing documents, policies, and applicable laws and regulations
  • Oversee community meetings, annual elections, and Board communications
  • Respond to emergencies and provide on-call support as needed

Benefits

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Retirement Plan
  • Paid Time Off (PTO)
  • 401(k)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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