(USA) General Manager (fashion, Import, Jewelry, Regional, Wm.com-7005 Only, Returns)

Walmart•Bentonville, AR

8d•$180,000 - $270,000

About The Position

The General Manager (GM) is responsible for leading all aspects of operations within a high‑volume fashion distribution center, driving speed, accuracy, quality, and cost performance across a highly seasonal, SKU‑dense environment. This role ensures seamless execution from inbound receipt through outbound fulfillment while delivering exceptional service to stores and customers. The GM provides strategic and operational leadership, develops top talent, and ensures the facility delivers on productivity, safety, financial, and service commitments—supporting brand integrity and customer experience at scale. Key Responsibilities Operational Leadership & Execution Lead end‑to‑end distribution center operations supporting fashion, apparel, and accessories, including inbound processing, value‑added services, picking, packing, shipping, and reverse logistics. Drive execution excellence in a high‑SKU, fast‑change, seasonal environment, balancing speed, accuracy, and presentation quality. Own facility performance related to throughput, order accuracy, on‑time shipment, inventory integrity, and service level commitments. Ensure operational readiness for peak seasons, promotions, and new product launches. People Leadership & Culture Lead, coach, and develop a multi‑layered leadership team while building a strong succession pipeline. Create a culture of accountability, engagement, safety, and continuous improvement. Attract, retain, and develop top talent across all operational and support functions. Foster an inclusive environment where associates feel valued, supported, and motivated to perform at their best. Financial & Business Management Own full P&L responsibility for the distribution center, including labor, expense controls, asset utilization, and cost‑per‑unit performance. Develop and execute business plans aligned with seasonal demand, volume shifts, and growth strategies. Analyze operational and financial results to drive corrective actions and efficiency improvements. Safety, Quality & Compliance Champion a strong safety culture and ensure compliance with OSHA, company standards, and regulatory requirements. Ensure consistent execution of quality standards that support brand presentation, product integrity, and customer experience. Lead investigations, root‑cause analysis, and corrective actions for safety, quality, and service incidents. Process Improvement & Innovation Drive continuous improvement initiatives across workflows, systems, and labor models. Leverage technology, automation, and data insights to improve productivity, accuracy, and scalability. Simplify processes and introduce new ways of working to support rapid change and growth. Cross‑Functional Collaboration Partner with Merchandising, Supply Chain, Transportation, Planning, and Store teams to ensure alignment on volume flow, priorities, and service expectations. Communicate performance, risks, and opportunities clearly to senior leadership and cross‑functional stakeholders. Community & Brand Stewardship Represent the distribution center within the local community and support company‑sponsored outreach initiatives. Promote company values and uphold brand reputation through ethical leadership and community engagement. Leadership & Values Respect the Individual Build high‑performing teams that embrace diverse ideas, perspectives, and experiences. Create an environment where associates feel connected, recognized, and empowered to succeed. Act with Integrity Model the highest standards of ethics, compliance, and accountability. Promote transparency, fairness, and an open‑door culture. Lead with humility, self‑awareness, and service‑oriented leadership. Serve Customers Deliver results with a customer‑first mindset, ensuring inventory availability and flawless execution. Make data‑driven decisions that balance short‑term execution with long-term growth. Strive for Excellence Raise operational standards through innovation, learning, and continuous improvement. Encourage curiosity, resilience, and smart risk‑taking in a fast-paced environment.

Requirements

Senior leadership experience in fashion, apparel, retail, or e‑commerce distribution
Proven success managing large, complex operations with high SKU counts and seasonal volume peaks
Strong financial acumen with full P&L ownership experience
Demonstrated ability to lead leaders and build high‑performing teams
Experience driving continuous improvement, automation, and process optimization
Strong communication and cross‑functional influence skills
Commitment to values‑based leadership and operational excellence
Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Apparel Product Development
Business Operations
Compliance
Facilities Planning
Financial Modeling and Analysis
Logistics
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Recruiting
Supervising Associates
Talent Development
Walmart Logistics Manager
Warehouse Management Systems
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management
Bachelors: Video Production

Responsibilities

Lead end‑to‑end distribution center operations supporting fashion, apparel, and accessories, including inbound processing, value‑added services, picking, packing, shipping, and reverse logistics.
Drive execution excellence in a high‑SKU, fast‑change, seasonal environment, balancing speed, accuracy, and presentation quality.
Own facility performance related to throughput, order accuracy, on‑time shipment, inventory integrity, and service level commitments.
Ensure operational readiness for peak seasons, promotions, and new product launches.
Lead, coach, and develop a multi‑layered leadership team while building a strong succession pipeline.
Create a culture of accountability, engagement, safety, and continuous improvement.
Attract, retain, and develop top talent across all operational and support functions.
Foster an inclusive environment where associates feel valued, supported, and motivated to perform at their best.
Own full P&L responsibility for the distribution center, including labor, expense controls, asset utilization, and cost‑per‑unit performance.
Develop and execute business plans aligned with seasonal demand, volume shifts, and growth strategies.
Analyze operational and financial results to drive corrective actions and efficiency improvements.
Champion a strong safety culture and ensure compliance with OSHA, company standards, and regulatory requirements.
Ensure consistent execution of quality standards that support brand presentation, product integrity, and customer experience.
Lead investigations, root‑cause analysis, and corrective actions for safety, quality, and service incidents.
Drive continuous improvement initiatives across workflows, systems, and labor models.
Leverage technology, automation, and data insights to improve productivity, accuracy, and scalability.
Simplify processes and introduce new ways of working to support rapid change and growth.
Partner with Merchandising, Supply Chain, Transportation, Planning, and Store teams to ensure alignment on volume flow, priorities, and service expectations.
Communicate performance, risks, and opportunities clearly to senior leadership and cross-functional stakeholders.
Represent the distribution center within the local community and support company‑sponsored outreach initiatives.
Promote company values and uphold brand reputation through ethical leadership and community engagement.
Build high‑performing teams that embrace diverse ideas, perspectives, and experiences.
Create an environment where associates feel connected, recognized, and empowered to succeed.
Model the highest standards of ethics, compliance, and accountability.
Promote transparency, fairness, and an open‑door culture.
Lead with humility, self‑awareness, and service‑oriented leadership.
Deliver results with a customer‑first mindset, ensuring inventory availability and flawless execution.
Make data‑driven decisions that balance short‑term execution with long-term growth.
Raise operational standards through innovation, learning, and continuous improvement.
Encourage curiosity, resilience, and smart risk‑taking in a fast-paced environment.
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates
Drive develop and oversee implementation of the business plan for the facility to achieve facility goals eg production quality safety and develop strategic improvements for complex operations
Review and approve forecasted staffing plans to ensure staffing plans are forecasted sufficiently to meet business demands for workload and performance results and are implemented timely
Manage financial aspects for the facility by approving and tracking expenses compared to budget monitoring asset utilization and preparing reviewing andor analyzing business reports
Monitor and ensure facilitywide compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation
Ensures associate customer and supplier concerns are resolved by thoroughly investigating and making decisions based on facts of the situation or consulting with others
Serve as a community liaison by participating in local and community organizations and charitable activities champion companysponsored programs and events to associates customers and the local community
Lead and direct the facilitys leadership by setting direction and ensuring it is carried out communicating goals monitoring performance and providing feedback identifying training and development needs and ensuring opportunities for learning and growth are available supporting Logistics and company policies and procedures and overseeing the hiring promotion coaching teaching and evaluation of associates
Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $180,000.00 - $270,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) - Stock