General Manager

Aramark•Virginia Beach, VA

22d

About The Position

Aramark Facilities is seeking a General Manager of Facilities Maintenance to lead all facilities operations for our higher education clients partners in the Virginia Beach, Virginia area. This role could oversee a portfolio up to 30 buildings, including academic facilities, residence halls and dining locations. The General Manager is responsible for the leadership, coordination, and day-to-day performance of maintenance, custodial, and grounds operations. This role ensures the campus remains safe, well-maintained, and operationally efficient while delivering a high level of service to students, faculty, and staff. This position leads a team including three direct-report managers across maintenance, custodial, and grounds. The role also carries full responsibility for financial performance, budgeting, forecasting, and operational planning. The ideal candidate brings a strong maintenance or technical background, along with proven experience leading multi-functional facilities teams in a complex environment. The General Manager of Facilities is responsible for the leadership, coordination, and daily operations of all facilities functions across the campus. This position oversees maintenance, custodial services, and groundskeeping to ensure the campus is well-maintained, safe, and operationally efficient.

Requirements

5–7+ years of facilities or maintenance management experience, preferably in an institutional or multi‑building setting.
Strong technical background in building maintenance, with knowledge of HVAC, electrical, plumbing, and mechanical systems.
Experience managing custodial and/or grounds teams.
Demonstrated leadership and team management skills.
Familiarity with CMMS systems and maintenance scheduling.
Strong organizational, budgeting, and communication skills.

Nice To Haves

Bachelor’s degree in Facilities Management, Engineering, Construction Management, or related field (or equivalent experience).
Experience in a higher‑education environment.
Certifications such as CFM, FMP, or OSHA 30.

Responsibilities

Lead all aspects of campus facilities operations, including maintenance, custodial services, and grounds, while driving service quality, operational efficiency, and strong client relationships.
Lead, develop, and manage a facilities team of approximately 30 employees, including three direct-report managers.
Provide coaching, performance management, and development opportunities to build a strong and accountable team.
Establish clear expectations and maintain a culture focused on safety, teamwork, and service excellence.
Oversee workforce planning, scheduling, and labor management across all facilities functions.
Oversee the daily operations of maintenance, custodial, and grounds services across approximately campus buildings.
Ensure facilities are maintained in a safe, functional, and reliable condition.
Leverage a strong technical understanding of building systems to support maintenance operations and guide decision-making.
Ensure consistent execution of preventive maintenance and corrective work.
Develop and manage operational budgets across maintenance, custodial, and grounds functions.
Monitor financial performance, track expenses, and identify opportunities for cost control and efficiency.
Lead forecasting and planning efforts to align resources with campus needs.
Manage vendor relationships and service contracts.
Serve as the primary point of contact for campus leadership and stakeholders.
Build strong, credible relationships with clients through consistent communication and operational delivery.
Provide updates on service performance, project timelines, and campus initiatives.
Support campus events, seasonal demands, and special projects.
Support long-term facilities planning, capital needs, and infrastructure improvements.
Coordinate emergency response efforts and ensure operational readiness.
Align facilities operations with the broader goals and priorities of the campus.
Ensure all facilities operations comply with safety standards, regulatory requirements, and Aramark policies.
Promote a safe working environment for employees and campus occupants.
Maintain compliance across all maintenance, custodial, and grounds activities.