General Manager - Sushi Roku

Innovative Dining Group•Austin, TX

About The Position

Sushi Roku is revolutionizing the Japanese dining experience. As part of the renowned Innovative Dining Group, which includes hot spots like BOA Steakhouse and Katana, Sushi Roku blends inventive sushi creations, bold fusion dishes, a lively atmosphere, and an expertly crafted cocktail menu. We're seeking a visionary General Manager to lead our team in Austin and drive excellence across every facet of the operation. This is a unique opportunity for a dynamic leader with a passion for hospitality, an eye for detail, and a proven track record of success in high-volume, upscale dining environments. If you're ready to shape the next chapter of a celebrated brand, we want to meet you.

Requirements

Must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor, and have a strong work ethic.
Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
Ability to provide verification of legal right to work in the United States.
Must be twenty-one (21) years of age or older.
5 years of previous and relevant experience in a high-end, high-volume restaurant.
Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
Must be able to communicate clearly and effectively with employees, dining room staff and guests.
Must be able to facilitate the communication process.
Must have upon hire a valid Food Handler Card and Alcohol Awareness Training Certificate.
Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.
Must be able to lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.

Responsibilities

Have an extensive knowledge of our restaurant’s food offerings and beverage program
Possess a strong familiarity with food service regulations and proper food handling procedures
Demonstrate strong operational skills and impeccably high standards of service
Direct staffing, training and development for all front-of-house employees and management positions in accordance with our policies and procedures
Responsible for oversight of management and creating weekly staff schedules for front-of-house employees
Develop and execute new restaurant initiatives and service protocols with approval of Ownership and HR
Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
Reinforce company rules at all times, including uniform, grooming and timeliness of employees
Assist in the recruitment of hourly front-of-house employees per our standardized recruiting process
Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Supervises management of Restaurant Managers and hourly front-of-house employees, responsible for the overall direction, coordination, and evaluation of the back of house and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Investigate and resolve guest complaints in conjunction with the Restaurant Manager on duty
Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency
Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
Fulfill all record keeping and administration requirements including financial statements, invoices, employee paperwork
Manage payroll and tip reporting
Create a positive work environment for our employees through friendly, caring and professional communication
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality