General Manager - HGI Old Town

Coury Hospitality • San Diego, CA

2d • Onsite

About The Position

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a General Manager.

General Manager Full-Time | Executive Leadership
Welcome to Hilton Garden Inn Old Town San Diego
It's a fantastic place to work thanks to its upbeat, team‑oriented environment and excellent location. With a modern lobby, outdoor pool, fitness center, EV charging, on‑site restaurant/bar, and business meeting spaces, it’s a dynamic, amenity-rich setting that makes every shift engaging. Plus, being steps from historic Old Town, SeaWorld, the zoo, and trolley transit means staff enjoy convenience and variety on and off the clock.

Your Mission As General Manager, you’ll be the driving force behind our hotel’s success — leading daily operations, championing service excellence, and inspiring a culture where both guests and team members feel right at home. From setting strategic goals and managing budgets to ensuring every guest touchpoint exceeds expectations, you’ll make sure our hotel is the place people return to, again and again.

Requirements

• Bring 3+ years of leadership experience as a Director of Operations or Hotel Manager in a branded hotel.
• Know how to oversee both Food & Beverage and Rooms Division operations.
• Love balancing strategy with a hands-on, guest-first mindset.
• Communicate clearly, lead decisively, and inspire those around you.
• Can work a flexible schedule, including weekends and holidays.
• Are passionate about service and have a track record of hitting profit and guest satisfaction goals.

Responsibilities

• Oversee all hotel departments — Housekeeping, Sales, Engineering, Catering, Purchasing, Front Office, and Food & Beverage.
• Develop and execute strategies that align with the property’s vision and drive financial performance.
• Recruit, train, and mentor department leaders to reach their full potential.
• Foster a culture of collaboration, accountability, and service excellence.
• Monitor performance metrics, budgets, and guest satisfaction scores to achieve operational goals.
• Partner with corporate leaders and stakeholders on budgets, capital projects, and strategic initiatives.
• Lead from the floor — engage with guests, resolve issues swiftly, and ensure every experience is polished and personal.
• Build strong relationships with the local community and act as an ambassador for our brand.
• Uphold safety, sanitation, and brand standards at every level.
• Ensure compliance with all local laws and company policies.

Benefits

• Prime Location: In the center of it all, with San Diego’s best attractions at your fingertips.
• Brand New, All-Suite Hotel: Modern design, thoughtful amenities, and space to make every stay special.
• Executive Leadership: Drive strategy, culture, and performance alongside Coury Hospitality’s leadership team.
• Team Culture: Be part of a tight-knit, collaborative team that values growth and genuine hospitality.
• Competitive Perks: Enjoy competitive pay, benefits, and the chance to make your mark in a thriving market.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed