General Manager

Bowland, HeadPinz & FastTrax • Naples, FL

34d

About The Position

We are seeking an experienced and energetic General Manager (GM) to lead our Fort Myers location. The GM will oversee all daily operations, manage a large and diverse team, and ensure FastTrax continues to deliver exceptional guest experiences while meeting financial and operational goals.

Requirements

• 5+ years of senior management experience in hospitality, entertainment, or high-volume food & beverage operations.
• Proven track record in leading large teams, managing P&L, and achieving business targets.
• Strong leadership, communication, and problem-solving skills.
• Hands-on manager who thrives in a fast-paced, guest-focused environment.

Nice To Haves

• Bachelor’s degree in Business, Hospitality Management, or related field preferred but not required.

Responsibilities

• Lead day-to-day operations across attractions, food & beverage, events, and guest services.
• Recruit, train, and develop department managers and 150+ team members.
• Drive revenue through strong business acumen, cost controls, and labor management.
• Partner with marketing and sales teams to maximize group, party, and membership opportunities.
• Ensure all attractions operate safely and consistently while maintaining top-notch guest service.
• Uphold company standards, policies, and core values.
• Build strong community relationships and represent FastTrax as a leader in family entertainment.

Benefits

• Competitive base salary + performance-based bonuses.
• Opportunities for career growth within our family of entertainment centers.
• A dynamic, exciting work environment in one of Florida’s top entertainment destinations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager