General Manager / Property Manager- $5000 Sign on Bonus (Student Housing) (343)

B.HOM Student Living • Denton, TX

6d • $85,000 - $90,000

About The Position

We value new talent! Join us and receive a $5000 signing bonus after 90 days of employment! JOB TITLE: General Manager REPORTS TO: Regional Property Manager DIRECT REPORTS: YES Position Summary: The General Manager has full responsibility for the overall operations and profit and loss of the assigned property, including effective execution of all phases of staffing and administration of the day-to-day business functions; accounting, marketing and leasing, maintenance, capital improvements, resident services, and other related projects as required. Achieves high productivity through reliable and punctual attendance. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Requirements

• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law
• Understanding of campus departments and on-campus housing
• Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use)
• Excellent verbal and written communication skills
• Strong customer service skills and the ability to plan and organize multiple tasks effectively
• Demonstrated leadership skills

Nice To Haves

• Knowledge of Entrata
• Previous work experience in student/on-campus housing environment

Responsibilities

• Hire, train, supervise mentor and coach all property team members for success; training and development of all team members; manage team scheduling and proactively address performance and/or attendance challenges; ensuring all operational standards and procedures for the property are implemented, monitored and maintained
• Work with members of the management team to maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours and presentations as needed
• Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through the established company processes and procedures
• Physically inspect units, common areas and related community areas to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins
• Maintain budgeted marketing and leasing plans and other aspects of running the property including but not limited to: managing all costs and expenses of all departments in order to maximize NOI, ensuring all financial controls are followed in accordance with company policies and procedures, monitor resident accounts to endure accuracy and timeliness of charges and collections, and recommend and implement appropriate correct actions concerning internal controls, presentation and organization.
• Develop relationships with campus departments and organizations and corresponding key representatives to target student services and marketing opportunities; oversee and participate in outreach marketing efforts within local community; develop and oversee Resident Life program and related marketing opportunities, efforts and program budget; supervise and manage spending for Community Ambassador organized events
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree