Maeve's Tavern-posted about 14 hours ago
Full-time • Manager
Collierville, TN

Brazen Restaurant Group is seeking a dynamic and results-driven General Manager to take the helm of our operations. As the GM, you are the face of the brand—responsible for driving profitability, cultivating a winning team culture, and ensuring every guest experience exceeds expectations. You will work directly with ownership to execute marketing strategies, manage financial health, and set the standard for service excellence.

  • Cultivate Culture: Build a cohesive, "win-win" environment. Serve as a visible mentor and role model on the floor, presenting a united front with ownership.
  • Talent Management: Lead the recruiting, interviewing, and hiring process to build a diverse, high-performing team.
  • Training: Oversee comprehensive onboarding and continuous training for all staff. Identify potential internal promotions and create action plans for manager development.
  • Performance: Conduct bi-annual management reviews and annual hourly staff reviews. Handle all disciplinary actions and documentation with professionalism and compliance.
  • Guest Obsession: Actively engage with guests to understand their preferences and build a loyal regular base.
  • Quality Control: Ensure competitive service, food, and beverage standards are met daily. Conduct regular meetings with the Chef regarding product freshness and storage.
  • Facility Management: Perform daily walkthroughs to ensure the physical plant is clean, safe, and fully operational. Manage repair punch lists and plan necessary upgrades.
  • Compliance: Ensure all staff (Servers/Bartenders) are TN ABC compliant within their first month. Maintain strict adherence to sanitation, safety, and security protocols.
  • Profitability: Own the P&L. Analyze monthly statements to create and execute plans that meet or exceed budgeted goals.
  • Cost Control: Manage purchasing, inventory, and labor costs without compromising the guest experience.
  • Marketing: Collaborate with Directors to develop and execute successful marketing plans. Take initiative on local marketing strategies to drive guest counts.
  • Experience: Minimum of 3+ years of restaurant management experience in a high-volume setting.
  • Operational Knowledge: Functional understanding of all kitchen and bar operations.
  • Tech Savvy: Proficient in restaurant POS systems, inventory software, and Microsoft Office (Word/Excel).
  • Financial Acumen: Basic math skills regarding P&L management, percentages, and inventory.
  • Physical Stamina: Ability to stand and be active for 10–14 hour shifts.
  • Soft Skills: Strong problem-solving capabilities, ability to make quick decisions under pressure, and a proactive leadership style.
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Dining Discounts
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