General Manager - Maple & Rye

Westside Concepts•Surprise, AZ

About The Position

We are seeking an experienced, high-energy General Manager to lead one of our full-service restaurants. This role is perfect for someone who thrives in a fast-paced environment, loves developing people, and takes pride in delivering consistent hospitality every day.

Requirements

Requires 3 years of Restaurant Management experience with positive financial results.
ServSafe and Responsible Alcohol Service Certifications are required.

Responsibilities

Oversee the day-to-day operations of your location
Ensure your location complies with company standards, policies, and procedures
Monitor and maintain inventory levels, product quality, and store cleanliness
Implement and enforce health, safety, and sanitation guidelines
Analyze PNL statements, to identify trends and areas for improvement
Drive IN HOUSE initiatives to increase average ticket size, customer traffic, and overall revenue
Track and grow PPA and Guest Counts
Forecast and Schedule Management
Ensuring scheduling is in line with budgets and forecasts
Over see all schedules
Recruit, train, and develop Managers and team members to ensure a high-performing workforce
Foster a positive and inclusive work environment that promotes teamwork, accountability, and employee engagement
Conduct quarterly reviews with all managers at your location
Ensure your location delivers exceptional customer service and maintains a welcoming atmosphere
Address customer concerns and feedback promptly and effectively
Monitor and improve customer satisfaction scores across your locations
Execute local promotions and grassroots campaigns – spend 2-4 hours per week visiting local businesses and inviting them in.
Identify opportunities to expand the customer base and increase brand awareness
Book Monday Night Give Backs with local charities that fit within our guidelines

Benefits

Full Paid Health Insurance
Free TeleMed
Paid Life Insurance
Free Hospital and Accident Indemnity
Paid Time Off and Vacation Time
Excellent benefit and compensation package
Paid time off and earned paid sick time
A people focused culture united by our shared values
Growth opportunities
Having a voice. We provide empowerment and influence to all our team members
Opportunity to build deep, meaningful, and lasting relationships with colleagues
Recognition and rewards for your hard work and tenure
Generous meal benefit program