General Manager

Jack's Family Restaurants•Byram, MS

21h•Onsite

About The Position

At Jack’s, the General Manager has ownership of a single Jack’s store, encompassing all aspects including sales, profitability, staffing, training, customer service, and operations. The role involves leading a team to consistently meet service, cleanliness, and quality standards, providing friendly guest service, and ensuring the store achieves daily sales, food, and labor goals. General Managers are responsible for managing a million-dollar business with high energy and standards, as well as hiring, coaching, mentoring, and developing a successful team. They also help prepare and serve southern foods and are expected to create a fun, supportive, respectful, and valued work environment.

Requirements

Energy - You bring a warm, friendly vibe wherever you go
Servant Leadership - You don’t ask your team to do anything you wouldn’t
Flexibility - You multitask without breaking a sweat and can work 50-55 hours a week
Conflict Resolution - You expertly navigate tough situations
Business Acumen - P&L management, sales forecasting, staffing, food safety… you get the idea!
Food Safety - You’re ServSafe certified (or similar)

Responsibilities

Lead your team to consistently meet service, cleanliness, and quality standards
Provide smiling, friendly service to guests
Ensure your store meets daily sales, service, food, and labor goals
Manage a million-dollar business through high energy and high standards
Hire, coach, mentor, and develop a successful team
Help prepare and serve delicious southern foods
Create a fun work environment where everyone feels supported, respected, and valued