General Manager, Kennedy Space Center
About The Position
Delaware North Parks and Resorts is hiring a full-time General Manager to join our team at the Kennedy Space Center in Merritt Island, Florida. As a General Manager, you will be responsible for maintaining and enhancing the market position of Kennedy Space Center as a premier operation for Delaware North in a cost-effective and profitable manner. If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today. At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality — come grow with us! Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours. Our business is all about people, and that includes you.
Requirements
- Bachelor's degree in business administration or related field preferred
- Minimum of 10 years of management experience at a senior level required , preferably in recreation, attractions, lodging, or retail
- Ability to pass NASA security clearance
- Sound business judgment and determination
- Proficient in Microsoft Office Suite
Nice To Haves
- Prior experience with federal contracts is highly preferred
Responsibilities
- Build and strengthen the client relationship with NASA, driving a shared vision to position Kennedy Space Center as Florida's top attraction
- Direct and oversee departmental operations to ensure efficiency, profitability, and exceptional quality and service standards
- Establish and enforce procedures for safety, compliance, employee and guest relations, internal controls, and asset security
- Lead and mentor department leaders in a complex union environment, fostering employee engagement, development, and a positive culture
- Monitor financial performance, control expenses, and implement strategies to improve operational efficiency and long-term profitability
Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
