Hotel General Manager-Hilton Garden Inn, Independence Missouri

O'Reilly Hospitality Management LLC•Independence, MO

About The Position

JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: General Manager Location: Hilton Garden Inn, Independence, Missouri

Requirements

Strong leadership, management, organizational, and communication skills.
Proficient with Microsoft Office suite (Word, Excel).
Experience with relevant brand-specific PMS.
Pleasant, polite manager who maintains a neat and clean appearance.
Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges.
The ability to deliver results.
The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
The ability to multitask and prioritize, managing competing deadlines.
Models professional behaviors to effectively motivate, lead, and develop the team.
Presenting professionally and persuasively to individuals and team members.
Demonstrating sound knowledge of all aspects of the hotel and services offered.
Use analytical skills for measuring business potential and value to the hotel.
Interact with all levels of customers and hotel management.
Comfortable with the high level of visibility and the leadership role with the hotel and community.
Comprehensive Hospitality experience required.
Minimum 3 years relevant (full-service, limited/select-service) hotel experience in operations preferred.
Bachelor’s degree in Hospitality Management or Business preferred.
Current driver’s license required.
Requires a minimum lifting capacity of 50 pounds. Must be able to bend and lift items of 40 pounds at a minimum and overhead for storage. Must be able to transport food and cooking utensils with food products, weighing as much as 10 pounds.
May be required to lift in excess of 50 pounds on occasion.

Nice To Haves

Hilton Brand experience is highly preferred.
Experience with Hilton's PEP systems is highly preferred.

Responsibilities

Leads, trains & mentors staff, including hiring, recruiting, motivating, coaching development, performing evaluations, and progressive discipline.
Ensures monthly, quarterly, and annual revenue goals are achieved for the hotel.
Actively participates in the hotel's Sales efforts.
Collaborates on the creation, management, and operation of the property budget and expense plans.
Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability
Responds professionally and helpfully to all team members and guest issues.
Ensures that all OHM and brand standards and guidelines are being upheld.
Collaborates with all departments and reports any concerns or issues.
Liaison for the hotel, interacting with guests, team members, and Hub leadership.
Ensures that hotel credit procedures and audit guidelines are followed.
Actively participates in property revenue meetings, ensuring revenue maximization and profit in all areas.
Represents the company within the community, maintaining a positive rapport with local organizations.
Timely submission of required reports to the Regional Director of Operations, CEO, and Owner.
Responsible for ensuring that all financial (invoices, reporting) and team member-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Oversees services of vendors, contractors, and suppliers.
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Ensures that all safety and licensing follow the law, health and safety, and other statutory regulations.
Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
Performs other duties and responsibilities as required or requested.