General Manager

Marriott Hotels ResortsLeland, NC
13h$65,000 - $75,000

About The Position

This hotel is owned and operated by an independent franchisee, Hotel Management & Consulting, Inc. (HMC) . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results. Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards. Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L’s to facilitate successful hotel operations. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned.

Requirements

  • Valid Driver's License
  • 1+ years of experience as a Hotel General Manager
  • Proficient computer skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive and aggressive in solving problems
  • Strong leadership and team development skills
  • Excellent verbal and written communication skills

Responsibilities

  • Recruit, train, and motivate a dedicated team of 6-12 staff members.
  • Provide hands-on support and guidance to ensure the team achieves outstanding results.
  • Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns.
  • Manage and address guest reviews to maintain review standards.
  • Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L’s to facilitate successful hotel operations.
  • Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients.
  • Lead in-house guest sales and marketing initiatives to increase occupancy.
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs.
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
  • Other Duties as Assigned.

Benefits

  • Daily Pay Access: Flexible pay options to access your earnings when you need them.
  • Offering medical, dental, and vision benefits, paid time off, and 401k for full-time employees.
  • Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
  • Career Growth: Opportunities for advancement within the company for dedicated employees.
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