General Manager- Pink Taco

Pink Taco•Boston, MA

About The Position

The Restaurant General Manager is responsible for overseeing and direct the seamless running of the restaurant and supervising all team members. The General Manager must provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED company with a passion for hospitality, service, and events.

Requirements

High School Diploma or equivalent required
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of three-five years related experience
Proficient in Windows MS Office, Open Table, Outlook
Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
Experience with POS systems and back office reporting systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full-service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Coach, develop, and lead by example
Ensure staff is properly equipped with the tools to complete their tasks
Touch tables ensuring guest satisfaction
Recognize and cultivate regular guests and repeat business
Create an environment of trust and mutual respect
Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
Manage staffing levels and controllable costs ensuring they are in line with budget
Ensures that private events, catering, and banquets are successfully executed
Adhere to company’s cash handling procedures
Ensure that all equipment is kept clean and in excellent working condition
Complete nightly logs and manager reports
Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
Possess complete understanding of the employee handbook and adhere to the regulations contained within it
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Ensure complete and proper check out procedures
Assists and/ or completes additional tasks as assigned