General Manager - Private, Elevated Hospitality Concept

Marvin Love and Associates • Norfolk, VA

3d • $90,000

About The Position

We are partnering with a luxury hospitality group to identify a General Manager for a private, high-touch cocktail-driven concept within an upscale hotel environment.
This is not a traditional restaurant role.
This opportunity is built for a leader who understands how to create an experience, not just manage an operation—someone who thrives in a relationship-driven, member-style environment where consistency, personalization, and presence matter.
Comp Set: $90,000 Base + 10% Bonus + Full Benefits

Requirements

• Hospitality-first leader with a strong floor presence
• Polished and professional, yet approachable and authentic
• Emotionally intelligent with strong guest awareness
• Hands-on operator with attention to detail

Nice To Haves

• Luxury hotel outlet, private club, or high-end standalone concept
• Experience in cocktail-forward or experiential environments
• Strong financial and operational acumen
• Background in structured service cultures (Forbes-level, boutique luxury, etc.)

Responsibilities

• Create a strong sense of belonging for guests and members
• Build meaningful relationships that drive repeat visitation
• Maintain a visible, hands-on presence during service
• Elevate service standards beyond transactional interactions
• Oversee daily operations of a cocktail-forward, high-touch environment
• Lead and develop a team of approximately 30 team members
• Maintain discipline around labor, scheduling, and cost controls
• Ensure service execution aligns with elevated hospitality standards
• Manage P&L performance and operational efficiency
• Balance guest experience with financial results
• Support programming, events, and seasonal activation's
• Recruit, train, and develop a strong service-driven culture
• Coach and mentor team members in real time
• Set clear expectations and maintain accountability

Benefits

• $90,000 base salary
• 10% annual bonus
• Comprehensive benefits package
• Growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees