Houlihan's General Manager- Marriot

Valley Hospitality Services • Columbus, GA

3d

About The Position

Overview: Directs/Oversees all day-to-day activities of the food and beverage operation to ensure exceptional customer satisfaction. · Interview, hire and complete on-site training for all new employees according to company standards. · Must maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards/regulations and local liquor laws. · Manage inventory, ordering of food, equipment, and supplies to include submitting any service requests. · Review any menu changes/modifications with staff. · Must be neat in appearance and wear uniform with name tag provided. · Monitor quality of service by visiting tables and respond to guest complaints in a timely manner. · Conduct staff performance reviews in accordance with company standards. · Oversee/attend all required meetings and complete tip reporting. · Perform other duties as assigned by Management along with any additional training that may be required.

Requirements

• High school diploma or GED required.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.
• Must be able to stand for long periods of time.
• Able to lift, carry, push, and pull up to 25 lbs.
• Must be neat in appearance and wear uniform with name tag provided.

Nice To Haves

• Microsoft Office Suite (Outlook, Excel, Word) preferred.

Responsibilities

• Directs/Oversees all day-to-day activities of the food and beverage operation to ensure exceptional customer satisfaction.
• Interview, hire and complete on-site training for all new employees according to company standards.
• Maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards/regulations and local liquor laws.
• Manage inventory, ordering of food, equipment, and supplies to include submitting any service requests.
• Review any menu changes/modifications with staff.
• Monitor quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Oversee/attend all required meetings and complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED