General Manager - Embassy Suites Fort Lauderdale 17th Street

Hilton • Ft. Lauderdale, FL

3d

About The Position

The General Manager leads all aspects of operations at the Embassy Suites by Hilton Fort Lauderdale 17th Street, driving guest satisfaction, financial performance, and team engagement. This role oversees daily hotel operations, sales and marketing strategy, and talent development while upholding Hilton brand standards. The ideal leader is hands-on, people-focused, and skilled at delivering consistent results in a high-energy, full-service environment.

Discover comfortable, suite-style accommodations at Embassy Suites by Hilton Fort Lauderdale 17th Street, just minutes from Fort Lauderdale Airport, Port Everglades and the beach. Spacious two-room suites feature separate living areas and thoughtful amenities, while your stay includes a free made-to-order breakfast and complimentary evening reception. Enjoy an outdoor pool, fitness center, on-site dining and easy access to local shops and restaurants. Whether you’re traveling for business or cruising from Port Everglades, this centrally located hotel puts you close to it all without sacrificing comfort and convenience.

Requirements

• Minimum of 7 years of Executive Committee leadership experience at a full-service hotel with minimum $10M+ in annual revenue
• Solid commercial acumen with expertise in financial oversight and revenue optimization
• Ability to build, manage, and maintain strong ownership relationships, with a focus on transparency, collaboration, and results
• Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams

Nice To Haves

• Hilton brand experience
• Local market experience

Responsibilities

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees