General Manager

Mesa • South Salt Lake, UT

29d • Onsite

About The Position

The General Manager (GM) is responsible for the overall performance of a Mesa branch, including revenue growth, operational execution, financial performance, and team leadership.

This is a hands-on leadership role requiring someone who can drive results, lead people, and operate the business end-to-end. The GM is accountable for delivering profitable growth while maintaining a strong culture aligned to Mesa’s PRT values.

Requirements

• 7–15+ years of leadership experience in operations, logistics, transportation, or service-based industries
• Proven success managing P&L ($20M) and driving business performance
• Strong leadership, coaching, and team development skills
• Ability to operate in a fast-paced, hands-on environment
• Strong problem-solving and decision-making capability

Nice To Haves

• Experience in moving & storage, logistics, or related industry preferred

Responsibilities

• Own full P&L responsibility for the branch
• Drive revenue growth across local, national, and O&I business lines
• Manage costs, productivity, and profitability
• Forecast, plan, and execute against financial targets
• Ensure safe, efficient, and high-quality service delivery
• Partner with Dispatch, Warehouse, and Drivers to optimize operations
• Monitor key metrics (on-time performance, claims, labor efficiency, etc.)
• Drive continuous improvement and operational excellence
• Partner with Sales to grow local and national accounts
• Build and maintain strong customer relationships
• Ensure service execution aligns with customer expectations
• Support estimating, proposals, and key account development
• Lead, coach, and develop a diverse team across operations and support roles
• Build a high-performance culture rooted in accountability and respect
• Identify and develop future leaders (HiPo / succession planning)
• Address employee relations matters with consistency and professionalism
• Champion Mesa’s Pride, Respect, Trust (PRT) values
• Drive employee engagement, recognition, and retention
• Serve as a visible leader in the branch and local community
• Ensure compliance with DOT, safety, and regulatory requirements
• Maintain a strong safety culture across all functions
• Partner with HR and Safety on investigations, training, and compliance

Benefits

• Opportunity to lead and grow a business with real ownership and accountability
• Be part of a company that values people, performance, and culture
• Work in a dynamic, growth-oriented environment
• Culture grounded in Pride. Respect. Trust.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees